"*Staff members have the right to make decisions regarding what is acceptable and not, if you have been banned and you feel it is unjust, please make a ban appeal and the team will review the situation, this is the only way that your ban will be reduced or removed."

Maybe the rules could be more specific but there will always be ppl that push the limits regardless of written rules and that is one reason why a warning is often given. Usually I pm an individual and or warn in cc even though its not required. Bottom line its up to staff to make the best decision based on what they feel is acceptable or not. Complaints that we dont stop disruptive behaviors enough or fast enough far outweigh the you kick for no reason or not good enough reasons.